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Warranty Issues

Warranty Issues

How long will it take for my claim to be processed?

Usually 3-5 business days.


May I file a claim by phone? How about if I have issues with my product or order?

No. All claims, warranties and other issues other than sales and customer service, are handled by e-mail only.


What happens if the product is defective?

You are eligible for a full refund or new product of the same or greater value.


Copyright©, Tooaleta GmbH   Otto-Lilienthal-Str. 4, Friedrichshafen 88046,  Germany

 ►  Registration No.: HRB 730577 ♦ BIC: SOLADES1KNZ ♦ IBAN: DE 57 6905 0001 0024 9708 81